Shipping policy
UK delivery:
HAM aims to deliver all mainland UK orders within 2–5 working days. For more information about UK shipping, click here.
EU delivery:
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Orders under €150 (excluding taxes and shipping): Duties and VAT are included in the checkout price. No additional customs fees will apply on delivery to you.
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Orders over €150 (excluding taxes and shipping): Duties and VAT are not included in the checkout price and must be paid to the courier when your parcel enters your country. For more information, click here.
USA delivery:
All duties, taxes and tariffs are included in the checkout price. Your package will arrive with no additional fees. For more information, click here.
All other deliveries:
Orders may be subject to import duties, taxes, and customs clearance fees determined by your country’s regulations. These charges are not included in the checkout price and are the responsibility of the recipient. Customs policies vary, so please check with your local customs office before placing an order. For more information, click here.
More Help:
Please note that unforeseen circumstances, such as severe weather or peak periods like Christmas, may cause slight delays. If your order hasn’t arrived within 14 business days, please contact us hello@hammade.com
