Who we are

In this policy ‘we’ or ‘our’ refers to HAM Products Limited, a UK registered company. The company registered number is 08048419 and address is 1 Franchise Street, Kidderminster, DY11 6RE, UK. Our email is jo@hammade.com and our telephone number is +44 7583 910 222.

Data Protection

HAM is committed to protecting your personal information within the guidelines set out by law. We abide by the General Data Protection Regulation (GDPR) and other applicable laws and best practice guidance. The principles of how we protect and manage your data are set out below. Should you have any questions or wish to discuss HAM’s approach, please contact jo@hammade.com or telephone +44 7583 910 222.

Cookies

When you use this website, a number of cookies identified with our domain name hammade.com are stored in your web browser, including Google Analytics and a Session Cookie which allows us to store your cookie preferences and sell products to you online. Your consent to this is assumed in your continued use of the site.

To find out more about cookies and how they are used, visit About Cookies, a site that has information on how to control the use of cookies through your browser settings, including how to manage, remove, block and delete them.

We also collect information about your computer and about your visits to and use of this website through Google Analytics including: geographical location, browser type and version, operating system, referral source, length of visit and page views. This information is anonymous and cannot be used to identify you personally.

Where other website applications (Facebook, Twitter, YouTube, etc) are included in our pages, these sites will usually install cookies in your browser, listed under their respective domain names. You might be able to opt out of receiving these altogether, depending on whether or not your web browser gives you the choice of accepting or blocking third party cookies. You will need to look in your browser settings to see if this is possible.

Tracking Campaigns

When we send an email to our mailing list, Mailchimp tracks how many users open our emails, where, and when. You can read more about Mailchimp’s Privacy Policy here and opt out of email campaign tracking.

Privacy

When you use this website, we may collect personal information about you when you:

– email us, for example to request information
– sign up to our e-newsletter
– call us
– buy products from us

We will only use this information for the purpose for which it has been gathered. Consent is where you have given us permission to use your information in a certain way, for example when you sign up to receive our newsletter and other information about our activities via email, post or telephone, or when you buy products from us. It is in our legitimate interest to gather this data to be able to fulfil our contract with you and, for example, provide you with details of transactions, an invoice, and ship our goods to you.  Where we use your information for a purpose based on consent, you have the right to withdraw consent for any future use of your information for this purpose at any time.

Any information you provide is held in accordance with the Data Protection Act 1998. Specifically, personal information is never shared with any third-party organisation. We take appropriate measures to safeguard databases against unauthorised access and the personal details you submit to us.

Our website may contain links to other websites which are outside our control and are not covered by this privacy notice. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

How do we keep your information safe?

We take all appropriate technical and organisational controls to keep your data safe, including encrypting our online forms and holding information on a protected network.

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